What are visiting hours ?
We do not have any particular visiting hours, however we suggest to
make a call before paying a visit. Children may visit only under adult
supervision.
Is there an emergency room at Kalra Hospital ?
Kalra Hospital has 24 hour emergency care, with acute and swing bed
services. The hospital has many full time Physicians and Assistants to
attend the patients any time of the day.
When I check-in, what kind of personal
belongings should I bring ?
A small bag of personal belongings such as toothbrush, hairbrush, robe
and slippers etc., is suggested. We also recommend labeling of
belongings. Valuables, credit cards, cash and jewelry should be left at
home. Kalra does not take the responsibility for lost articles but will
be there to help you find them. In case of losses notify on-duty nurse
immediately.
Does the hospital offer round-the-clock
service ?
Yes, the hospital has staff to work round-the-clock. Consultants are
available in rotation to attend to any Medical Emergency that may arise.
Minor ailments are tackled during Emergency hours if required by
Casualty Medical Officer.
Can my family and friends make decisions when
I am unable to ?
Your closest relative or individual, designated as a Durable Power of
Attorney for Health Care will be asked to help make decisions if you are
unable to. It will assist us if you have appointed one person to be your
Attorney for Health Care Decisions who will help the doctor in making
the decisions.
How long will the admission procedure take ?
This varies from individual to individual, depending on the type of
procedure you are being admitted for. The Admissions Nurse will be able
to give you an estimated time when you arrive.
Can I use my mobile phone while in hospital ?
We ask you to switch off your mobile phones at the time of admission
and they must not be used in the recovery area due to interference with
medical procedures. You are welcome to use your mobile phones in
Hospital Reception area and overnight suites. However, we would request
that you set your ring tone in vibration or silent mode, so that it does
disturb other patients.
Can a family member spend the night with me ?
We do not encourage family members or friends to spend the night with
patients. However, in special circumstances, such as a parent is
required to stay with their sick child or a family member is needed
translate for a Non- Hindi or English speaking patient etc.
Are medicines available to the patient in the
hospital or do they have to go out of the premises to procure them ?
Medicines are supplied from the In-Patient pharmacy and one does not
have to venture out of the hospital to procure them.
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